Enter your tracking number on our homepage or the Track page. You'll see a real-time timeline of your shipment's journey, current location, and estimated delivery date.
Your tracking number is provided by the sender or logistics provider when the shipment is created. It typically looks like TRX-XXXXXX or a similar format.
Shipments may be placed on hold due to customs requirements, pending payment of clearance fees, or additional document verification. Check your tracking page for specific remarks.
If your shipment requires payment, a payment section will appear on your tracking page. You can pay via Bitcoin or USDT to the provided wallet address, then upload your payment receipt.
Payment proofs are typically reviewed within 24–48 hours by our team. Once verified, your shipment status will be updated accordingly.
Yes! Click the "Download PDF Report" button on your tracking page to get a professional PDF with full shipment details, including stamps and signatures.
Use the "Contact Support" form on your tracking page, or visit our Contact page. Our team is available 24/7.
Yes. We use cryptocurrency payments (Bitcoin/USDT) which are decentralized and secure. We never store your wallet credentials.